Do you use MalwareBytes Premium? I need your help!

UPDATE:  I have been informed by many of you that MalwareBytes is no longer blocking my website.  Thank you all for your support!

Here’s the scoop.

My toolkit website is being detected by some folks using MalwareBytes Premium as a malicious website.  I am not sure what I did to get blacklisted by MalwareBytes, but I believe it is through a false positive detection.  The link for “false positive” takes you directly to the MalwareBytes page explaining what a false positive is.

My toolkit is technically a hack tool.  Technicians are people that hack or tinker with computers that use their powers for good reasons, to help people with computer problems.  I also made the toolkit using a programming / scripting language called AutoHotKey which is so simple to code with that many script kiddies use it to distribute real malware.

I believe that these two factors have caused my website to be blocked using a blanket detection method called heuristic analysis and there are some of you out there that are having trouble accessing my site because of it.  If my website is blocked by heuristics, that means that it was automatically blocked because it matches a pattern for malware (hack tool, AutoHotKey, etc).  That doesn’t mean that someone actually analyzed my site to see if it contained malicious code.

My project does not have deep pockets to pay all of these companies for whitelisting.  I have already submitted my own report to MalwareBytes, but I am just one guy making free software to help fix PCs.  I need your help to gain some momentum.

How can you help?

  1. You must be a paying customer of MalwareBytes Premium (not just a free user)
  2. Contact MalwareBytes support and let them know my website is being blocked and it may be a false positive
  3. You can use one of these links to contact MalwareBytes support:
    Home Users: https://support.malwarebytes.com/community/consumer/pages/contact-us
    Business Users: https://support.malwarebytes.com/community/business/pages/contact-us
  4. You can use this example to start:

    Hello,
    I am a premium user of MalwareBytes and also a user of a freeware technician’s toolkit called the All in One – System Rescue Toolkit.  Recently, your software has been blocking access to this website and I believe it may be a false positive detection.
    Here are some links to the website in question:
    http://paul.is-a-geek.org/aio-srt/
    http://paul.is-a-geek.org/aio-srt/aio-srt-lite/
    http://paul.is-a-geek.org/2018/01/do-you-use-malwarebytes-premium-i-need-your-help/
    Thank you and have a great day!

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.